Direct Member Support
Our executive support desk is available to assist you.
Frequently Addressed Inquiries
Sign-In & One-Time Passcodes (OTP)
MOC Community utilizes secure, passwordless email verification codes. If you do not receive your 6-digit code within 60 seconds, check your spam/junk folder or request a new code. Ensure your email matches the address enrolled in your cohort.
Reporting Objectionable Content & Abusive Users
We operate a strict zero-tolerance policy against harassment and inappropriate content. You can report any post or message directly in the app by tapping the menu on the item and selecting Report, or by choosing Block Member. You may also email safety reports to mocindia.system@gmail.com.
Account Deletion & Data Erasure
Members can request account deletion directly in the iOS or Android application: navigate to Profile → Settings → Delete Account. Type “DELETE” to confirm. You can also request account erasure by contacting support.
Cohort Enrolment & Program Access
If your assigned cohort curriculum, advisory schedule, or cohort discussions are not displaying in the Programs tab, contact your executive program director or email our team with your cohort ID.
Application Information & Terms
MOC Community is governed by our Terms of Service and Privacy Policy. Apple’s Standard EULA applies to the iOS app license only.